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Thursday, June 11, 2009

Relais Post-to-Web Nearing Fruition

After a great deal of effort we might have wrestled the beast known as Relais Post-to-Web down. After some minor set backs, our testing was finally successful yesterday. We can now proudly send our ILL team to Calgary for the Relais workshop on Monday, June 15th with some bragging rights as the first college in Canada to implement this system. I believe this progress document delivery system is a feather in our cap - especially for being such a smaller college.

What am I talking about? What is Relais Post-to-Web? Essentially it is a paper free document deliver system for patrons that use the ILL service to acquire journal, magazine, and newspaper articles. When a patron requests an article, (a) we order it, (b) the lending institution transmits a copy of it, (c) we receive and send a notice to the patron that contains a link to download the article, and (d) the patron receives the notice, at which time they can choose to download or print the desired article. Easy peezy lemon squeezy.

The most difficult part (well maybe not "the most" difficult part) was coordinating schedules between Relais support, ILL staff, and myself - due to staggered shifts here, and time zone differences between Medicine Hat and Ottawa. After several WebEx sessions and phone calls with Relais Support, we were able to hammer our the major kinks. The next step, before opening it up completely to our patrons, is to recruit some guinea pigs to help us test the process in a real-world context.

Next issue: Millennium printing to the new Xerox print centre. Works for somethings, but not others. Argh!

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