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Tuesday, July 24, 2007

ID Computer & Wireless Woes

STAFF ID MACHINE

We are having some issues with our designated staff photo ID machine. It appears that the image/profile has become corrupted. The consequence is that previous system settings have been lost and cannot be reconfigured to our original specifications. Computer Services did inspect the machine and managed to restore our POISE connections, but little else. They will continue to explore the issue.

Here is what you CAN do:
  • issue staff ID cards
  • view student information in POISE
  • shut down and log out via Ctrl+Alt+Delete
Here is what you CANNOT do:
  • issue student ID cards (of any sort - standard and intern)
  • shut down and log out via START menu
  • retain changes to settings that you made
Start-up Issues:
  • warning about corrupt profile
  • camera tries to reinstall itself (not required)
  • unnecessary icons on desktop (cluttered)
  • clutter in PhotoID Production module - all windows (including card previews) are open
While at the station, I was sifting through the drawers and discovered a bundle of "Dec 2007" stickers. We are getting some students in for the Fall Semester and they can be issued these stickers now.

WIRELESS NETWORK

The entire wireless network is down across campus. The cause is still being determined. This is not uncommon considering the campus wide power outage over the previous weekend, and the unexpected power outage that we faced from last night's storm. Computer Services continues to investigate, but no time has been given for completion.

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